Today a customer called wanting help “doing something to his server.” What he needed was help punching holes through his firewall for some orthodontia software he runs his business on.

Well, I haven’t set up NAT for about three years, and that only on a Sonicwall and never on a Linksys. So I grabbed a fresh Linksys out of the parts closet and opened it, and in the process got two irritating paper cuts: one on the pad of my left thumb; the other is a slice through the cuticle on my right thumb. Waah!

Anyway, I finally walked the customer through setting up remote access on his router, and I programmed it myself from the comfort of my own desk using the info he’d emailed me from the 3rd party software vendor. All’s well that ends well.

Except my cuticle really hurts. Did I say waaaah? WORKER’S COMP, DAMMIT!